Director & CEO of Kind Hearted Support Services
I am thrilled to introduce myself as the new owner and director of Kind Hearted Support Services. My journey to this role has been a unique blend of experiences, rooted in my deep connection within both the veterinary and agricultural industries.
From the early days of my career, I immersed myself in the world of veterinary care, studying for many years and graduated as a qualified Veterinary Nurse. Working in the heart of this industry for over 16 years, I cultivated a strong foundation in compassion, empathy, and a commitment to nurturing well-being. However, my journey took an unexpected turn when I discovered a new passion — a passion for helping people.
Recognizing the profound impact that support services can have on individuals’ lives, I transitioned into the role of Office Support Manager within the same company for the past 3 years. My dedication to creating a positive impact on people’s lives became the driving force behind my decision to take on the role of CEO at Kind Hearted Support Services. It is a privilege to lead a team that shares my vision of creating a supportive environment for individuals under the National Disability Insurance Scheme (NDIS).
At Kind Hearted Support Services, we are committed to providing not just assistance and support, but genuine care. Our mission is to empower and uplift, making a tangible difference in the lives of those we support.
We are excited about the opportunities that lie ahead and the positive impact we can collectively create. Thank you for joining us on this journey of kindness, empathy, and support.
Welcome to Kind Hearted Support Services!
My name is Melissa Lumsden, and I am honored to serve as the director of Kind Hearted Support Services.
At Kind Hearted Support Services, we understand the importance of empowering individuals and families with knowledge, so they can make informed decisions about the care and support needed. We believe that everyone deserves access to the right support at the right time, and we strive to be a trusted companion on this challenging path.
Join us as we walk hand in hand, offering understanding, compassion, and practical assistance. Together, we can ensure that no one faces the journey of long-term illness or disability alone. Let us help you find the support you need, so you can treasure every moment and focus on what truly matters — the well-being and happiness of your loved ones.
Welcome to Kind Hearted Support Services, where compassion meets expertise.
At Kind Hearted Support Services we aim to create a supportive environment for all so you can simply enjoy the moments with your loved ones and for your loved ones to live independently.
Disability Support Service Provider servicing Moreton Bay, North Brisbane & Sunshine Coast Areas.
Meet Irene, our invaluable team member—a great listener, intuitive, and confidently easy-going. With excellent communication skills, she effortlessly engages with diverse individuals, fostering an inclusive environment. Beyond work, Irene’s creative passions shine through macramé, photography, gardening, and diverse artwork. A dedicated journaler and meditator, she runs a successful spiritual ladies group, fostering strong connections and support. Irene brings a unique blend of creativity, empathy, and leadership to our team—a true inspiration in both professional and personal spheres.
Phone: 0466 279 044
Meet Anita, our dedicated Support Worker at Kind Hearted Support Services. With a wealth of experience in child care and a culinary background, Anita is passionate about making a positive impact in the lives of others.
Anita, a qualified chef, brings a nurturing touch from her extensive experience in child care. Her commitment to creating a warm and supportive environment aligns seamlessly with her dedication as a Support Worker.
Excitingly, Anita is currently on a path to becoming a social worker, showcasing her commitment to furthering her impact and knowledge in the field of support and care.
In her downtime, Anita spends her time with loved ones, attending the gym and unwinds with reading.
Phone: 0466 279 044
Hayley has been working in the youth and disability sector for a year. As an empathetic and kind person, Hayley would like to further her career and gain more hands on experience and knowledge into bettering people’s quality of life. Hayley is experienced with personal care, community engagement, medication management and organisation skills, with commitment to helping people create positive change in different aspects of life.
With this positive mindset, Hayley is a dedicated person when it comes to genuinely making a difference. Beyond her role, Hayley spends time playing indoor soccer, attending gym and spending quality time with family and friends. Combining compassion, friendship and understanding, Hayley connects with individuals with disabilities, makes them feel comfortable and encourages people to live life how they want it to be lived.
Phone: 0466 279 044

Meet Toya, a devoted and empathetic support worker with four years of hands-on experience in the youth and disability sector, specializing in mental health care. With an unwavering commitment to creating positive change, Toya is dedicated to enhancing the lives of young individuals and individuals with disabilities, fostering their well-being and empowerment. Beyond her professional role, Toya cherishes quality moments spent with loved ones, indulging in recreational pursuits like fishing, bike riding, exploring new places, and unwinding with movies. With a genuine passion for making a difference, Toya combines her compassionate nature and diverse interests to bring warmth, care, and support to those she serves.
Phone:0466 279 044
Email:admin@kindheartedsupportservices.com.au

Stacey is a dedicated and compassionate support worker with four years of experience in the youth and disability sector, specifically working with mental health clients. She is passionate about making a positive impact on the lives of others and has a strong commitment to promoting the well-being and empowerment of young people and individuals with disabilities. Stacey values quality time with her loved ones and finds joy in various recreational activities such as fishing, bike riding, adventuring, exploring new places, and relaxing while watching movies.
Phone:0466 279 044
Email:admin@kindheartedsupportservices.com.au